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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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oscar rangel

October 8, 2026

5  out of  5
rating by oscar rangel
"Andrew was so helpful and caring he explained everything patiently and sold me down to the last second on why I should’ve been with State Farm long ago."
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Alan Ramos’s team."
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Kait Sky

September 29, 2026

5  out of  5
rating by Kait Sky
"Service was amazing, Andrew Acosta was clear and efficient when meeting our needs . He helped us understand everything my husband and I would need for our policys . HIGHLY RECOMMEND !!"
We responded:
"Thanks so much for the fantastic rating, Kait! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
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Aleah Jade

September 29, 2026

5  out of  5
rating by Aleah Jade
"Andrew is the best!
My best experience with an agent, by far! He answers all my questions and helped me understand the coverages for auto!
He’s very helpful and informative, providing the most amazing customer service!"
We responded:
"Aleah, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
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Karla Koch

September 29, 2026

5  out of  5
rating by Karla Koch
"Anthony Acosta is amazing . Got everything done that I needed super fast."
We responded:
"Karla, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Alan Ramos and Team"
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Marc Martinez

September 25, 2026

5  out of  5
rating by Marc Martinez
"Andrew Acosta was very helpful especially taking his time and going over everything in detail and making sure I understand how the policy’s State Farm is offering is better then the competition as well as being very affordable. Great costumer service and would certainly recommend him for others."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations."
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salvador sias

September 24, 2026

5  out of  5
rating by salvador sias
"Andrew was knowledgeable explaining what you’re paying for. I went in with the hopes of bundling my home and auto insurance without paying more than I already was. Andrew was able to assist me with my request and didn’t try to sell me any unnecessary add ons. He was able to lower my monthly cost for both home and auto."
We responded:
"Thank you so much for the 5-star rating, salvador! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Alan Ramos "
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Jose Garcia

September 23, 2026

5  out of  5
rating by Jose Garcia
"Very respectful and knowledgeable! Alan was able to save us over $1,000. Thank you!!"
We responded:
"Wow, thank you for the 5-star review, JOSE! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
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G

September 17, 2026

5  out of  5
rating by G
"My insurance agent was very helpful and made the whole process easy. They explained everything clearly and answered all my questions. Great experience!"
We responded:
"Thank you so much for the 5 stars, G! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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Juan Martinez

September 17, 2026

5  out of  5
rating by Juan Martinez
"Dazmy was great! She took care of us in a very proficient and professional manner!"
We responded:
"Juan, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience."
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faith hernandez

September 15, 2026

5  out of  5
rating by faith hernandez
"I had a great experience working with Andrew Acosta! He was super helpful, professional, and made the whole insurance process really easy. He took the time to explain everything and answer all my questions without making me feel rushed. You can tell he genuinely cares about his clients and wants to make sure they’re getting the right coverage. Definitely recommend him if you’re looking for a trustworthy insurance agent!"
We responded:
"Thank you so much for your wonderful feedback of us here at Alan Ramos’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Alan Ramos’s Insurance Team "
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Eric Torres

September 15, 2026

5  out of  5
rating by Eric Torres
"Great customer service and showed great patience when adding/ removing vehicles for best quote possible"
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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Marcos Martinez

September 15, 2026

5  out of  5
rating by Marcos Martinez
"Andrew Acosta took very good care of me. Excellent professionalism answer all my questions and great communication. I recommend him 100 percent. Keep up the good work."
We responded:
"Thank you so much for the 5-star rating, Marcos! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Alan Ramos "
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Susanna Galvan

September 14, 2026

5  out of  5
rating by Susanna Galvan
"I had an excellent experience with Starefarm agent Dazmy. She was very friendly, professional and helpful in finding the right auto and home coverage for my needs ! It was a pleasure working with her! 😊❤️🙌👏👏👏"
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Alan Ramos’s team. "
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dianne ramirez

September 11, 2026

5  out of  5
rating by dianne ramirez
"Dazmy Velez gave us a great deal. Great service Thank you."
We responded:
"Hi Dianne, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in El Paso.  If you ever need help, we are just a phone call away!"
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Kathleen Bluhm

August 28, 2026

5  out of  5
rating by Kathleen Bluhm
"A pleasure to work with with!"
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road."
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Fernando Bosquez

August 27, 2026

5  out of  5
rating by Fernando Bosquez
"Andrew Acosta was incredibly helpful and delivered exactly what I needed. I couldn’t recommend anyone better for the job. I received a great deal, and Andrew answered all my questions and explained everything so I fully understood what I was getting and covered."
We responded:
"Thank you so much for the great review! We’re glad to hear Andrew was able to answer all your questions, explain your coverage clearly, and help you find a great deal. We truly appreciate your trust in our team and your recommendation. We look forward to continuing to be here whenever you need us!"
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Diana Lira

July 31, 2026

5  out of  5
rating by Diana Lira
"Dazmy was excellent, she helped me get a quote that met my needs and made sure I was aware of all that they offer so I wouldn’t miss out. Happy to have a local agent!!"
We responded:
"Diana, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience."
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marla deavila

April 1, 2026

5  out of  5
rating by marla deavila
"Great service from Alan and Luis! They offered me affordable prices and guided me for my best options to save on my policy. Great customer service!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that we were able to provide you with great service and help you find the best options to save on your policy. Your satisfaction is our top priority, and we truly appreciate your feedback. If you ever need assistance in the future, don't hesitate to reach out!"
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Gabriel Guzman

February 26, 2026

5  out of  5
rating by Gabriel Guzman
"Superb experience with Mr. Ramos' s assistance on helping me and
family get the best coverage possible and affordable for our home and vehicles. Great customer service, patient and professional! Thank you again."
We responded:
"Thank you for taking the time to leave such a great review, Gabriel. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Johnatan Banuelos

January 19, 2026

5  out of  5
rating by Johnatan Banuelos
"Alan Ramos State Farm provides outstanding service and professionalism. The team is knowledgeable, responsive, and takes the time to clearly explain coverage options. Their attention to detail and commitment to their clients truly set them apart. I highly recommend this office for anyone seeking reliable insurance support."
We responded:
"Thanks so much for the amazing review, Johnatan! We really appreciate your support here in El Paso . If you ever have any questions or need insurance assistance in the future, we are just a message away! Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Alan Ramos’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in El Paso . "
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Sandy Hernandez

January 14, 2026

5  out of  5
rating by Sandy Hernandez
"Today 01/12/26 I messaged and spoke with Andrew, as I needed additional coverage on another vehicle, if Andrew didn’t go above and beyond I would be lying, though our conversation was via text and a bit on the phone, it felt like we knew each other. The professionalism and understanding was simply amazing. My quotes for 2 vehicles were 100 💯 percent within my budget. He was amazing; THANK YOU ANDREW"
We responded:
"Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that Andrew was able to provide you with exceptional service and coverage that fit perfectly within your budget. We pride ourselves on delivering personalized and professional support, and it's wonderful to know Andrew made you feel comfortable and valued throughout the process. We truly appreciate your trust and look forward to assisting you with any future needs. Thanks again for choosing us!"
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Elijah Martinez

January 6, 2026

5  out of  5
rating by Elijah Martinez
"Great service"
We responded:
"Thank you so much for your kind words! We're delighted to hear you had a great experience with our service. We look forward to serving you again soon!"
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Martha Mains

December 18, 2025

5  out of  5
rating by Martha Mains
"Dazmy was such a helpful agent! She made the experience very easy, and she got me a great price!!"
We responded:
"Thank you for your wonderful feedback! We're thrilled to hear that Dazmy provided helpful service and made the process easy for you. We'll be sure to share your kind words with her. We appreciate your business and look forward to assisting you again!"
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Dunely Quinonez

December 16, 2025

5  out of  5
rating by Dunely Quinonez
"Excellent customer service! Very friendly, professional, and knowledgeable team. They made everything easy and took the time to explain all my options. Highly recommend this State Farm office!"
We responded:
"Thank you for your fantastic review! We're so glad to hear our team provided friendly, professional, and knowledgeable service that made everything easy for you. Your recommendation means a lot to us, and we look forward to continuing to serve you at our State Farm office!"
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Jesus Payan

December 16, 2025

5  out of  5
rating by Jesus Payan
"Great experience with this State Farm office. The staff was professional, knowledgeable, and very helpful in explaining my coverage options. They took the time to answer all my questions and made the process smooth and stress-free. I really appreciate the customer service and follow-up. Highly recommend this location if you’re looking for reliable insurance and great support."
We responded:
"Thank you for sharing your positive experience with our State Farm office! We're delighted to hear that our professional and knowledgeable team was able to provide clear explanations and helpful support throughout the process. Your kind words about our customer service and follow-up mean a lot to us. We truly appreciate your recommendation and look forward to continuing to serve your insurance needs!"